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Shipping Info

Order Update

It is possible to check the status of your order directly on line by accessing MY AREA and clicking on the MY ORDERS tab.

We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

Shipment Date

Orders are shipped from JONOFUI.IT in Rimini, Italy - Monday – Friday from 9:00 a.m.– 5:30 p.m. (CET) Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.

JONOFUI.IT ships worldwide using DHL EXPRESS delivery.

Estimated transit time after dispatch:

USA and Canada: 1-3 days, according to the final destination
Europe: 1 day for major cities / 2-3 days for remote areas
South America: 3-4 days
Asia and the Middle East: 2-3 days
Australia and Oceania: 2-3 days for major cities / 4-5 days for remote areas
Africa: 2-4 days

DUEMMEI S.R.L. shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of DUEMMEI S.R.L..

We remind first-time Clients that JONOFUI.IT can request the Bank or Paypal to double check the transaction and the account information. This verification process will delay immediate shipping.

AVAILABLE ITEMS: IMMEDIATE DISPATCH
Orders with items that are already available will be shipped on the first business day following order completion. During sales or special promotions, shipping times may be longer.
JONOFUI.IT reserves the right to delay dispatch in the case of unforeseen circumstances.

PREORDERED ITEMS: SHIPMENT DISPATCHED UPON RECEIPT OF MERCHANDISE
Pre-ordered items will be shipped as soon as they are received in our warehouse. Your credit card will be charged on the day that you place the order, despite the postponed ship date.

Shipment Insurance

JONOFUI.IT shipments are insured against theft and accidental damage at no additional cost to the Client. Once the shipment reaches the destination, the goods are no longer insured.

Successful Shipment Delivery

Upon delivery of every order, Clients are asked to inspect the box carefully BEFORE signing for the delivery.

If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact JONOFUI.IT at ecommerce@mmi.it

If the package is not successfully delivered to the Client's address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the JONOFUI.IT commercial agreement, the package may risk being sent back to Italy at the Client's expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

Shipping And Fees